Current Vacancies

Position: Catering Events Manager 

Overview 

The post holder will oversee the management of private and corporate catering events, working closely with the Head Of Catering to ensure the delivery of high quality service and products for every event. Responsible day to day management of the corporate client orders. The post holder will work closely with the Catering Manager to ensure all daily tasks are fulfilled to a high standard. 

Key Responsibilities 

• Drive excellent client experiences by consistently delivering a high standard of product and customer service led by engaged and friendly staff. 

• Oversee the management and organisation of the catering inbox, calendar and protocol through catering management systems such as Catersoft.

• Responsible for managing the both sweet and savoury displays ensuring our celebration feast displays look bountiful, abundant and colourful whilst appropriately organised for efficient serving to guests.

• Maintaining a clean and safe working environment before, during and after events.

• Assisting with our corporate ‘prep and pack’ shifts for office lunches in our central kitchen for regular and new clients ensuring all private and corporate orders are appropriately packed to a high standard with the correct allergen labelling and delivered to clients within the agreed timeframe.

• Representing Fed at meetings and catering bookings when required and responding to the needs of the business by covering other positions where necessary.

• Work closely with the senior management team in all areas of work and carry out any other reasonable requests from the business owners in order to support the maintenance and growth of Fed.

Key Performance Indicators 

• An informed and up to date team with a clear brief and understanding of what each event will entail and provides a good representation of Fed. 

• A well organised diary and schedule to ensure availability to assist with the catering managers requests and willingness to provide positive and helpful support. 

• All catering events are successfully delivered to the brief with KPI management on budget. 

• A growing catering business alongside Fed sites, with new opportunities for bookings and sales identified over time

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Position: Delivery Driver (Part Time)

Rate of Pay: £14 per hour

Responsible to: Line manager

Key Responsibilities 

Picking, packing and delivering goods in a considered and timely manner paying close attention to correct number of items, allergen-friendly stacking and hygienic handling. Create and distribute daily delivery notes. Upkeep the van to a good standard and clean condition, charge the van daily.

The Driver is required to leave the kitchen by 5:45 AM every morning. Usual start time is 5am - 5:30am.

Person Profile Specification 

• Exemplify and contribute towards our core values of having fun at work,  taking pride in what you do and developing within the company

• Energetic and prompt, with a keen urge to be efficient and make good time, understanding the importance of time efficiency and the positive impact it has on the whole team.

• Approachable, friendly and forthcoming with a positive attitude towards curve balls and complications - failure to do so could result in disciplinary action 

• Confidence in raising quality/consistency issues with the team.  

• Strong organisational and planning skills. 

• In-depth menu and company knowledge and the ability to talk  enthusiastically to people about what we do.   

Deliver memorable delivery experiences consistently and be a role model for other drivers and the broader team.

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Position: Head Barista 

Rate of Pay: £12.50 - £13.50

Responsible to: Head of Coffee

Responsible for: Baristas in Café.  

Key Responsibilities

As Head Barista, it is your job to maintain and improve the quality, consistency, product offering and speed of coffee and drinks based products. 

• Ensure all coffee and drinks based products are made  consistently and in accordance with FED standards and specs. 

• Oversee coffee training at your shop, working with baristas to develop the team’s confidence in the production, technical ability and consistency of coffee and drink based products. 

• Ensure coffee equipment is properly maintained and looked after (e.g. stripping/ cleaning grinders, changing seals, identifying and escalating more serious issues if necessary). 

• Work with Head Of Coffee to develop recipes for our ‘House’ coffee and ensure the team are well informed about current espresso recipes. 

• Work with the Head Of Coffee to improve FED’s position in the  coffee market. 

Person Profile Specification 

• Passion for and in-depth knowledge of coffee and ability to engage our colleagues and customers on the subject  

• Confidence in raising quality/consistency issues with the team.  

• Strong organisational and planning skills.   

• Shows drive to work with baristas to improve quality, consistency, speed and knowledge.  

• In-depth menu and company knowledge and the ability to talk  enthusiastically to people about what we do.   

• Deliver memorable customer experiences consistently and be a role model for baristas and the broader team.  

• Exemplify and contribute towards our core values of having fun at work,  taking pride in what you do and developing within the company. 

Key Performance Indicators

• Producing consistently high quality products with a steady increase in sales of coffee and drinks based products. 

• Minimising wastage through good control of milk and coffee wastage, and demonstrating a strong knowledge and understanding of the shop's sales proactively adjusting builds to react to sales fluctuations ensuring we consistently deliver on the agreed GP targets.  

• Delivering on all financial targets through a good understanding of GP, selling and cost price, markup and margins.